Thank you for supporting independent fine art and handmade ceramics. Because our studio creates a mix of original fine art pieces, custom made-to-order canvas works, and hand-sculpted functional ceramics, our return criteria varies by product type.
Please review our official studio guidelines below:
1. Functional Ceramics
- Returns: We accept standard returns on unused functional ceramics within 14 days of delivery. The items must be free of damage, completely unused, and packed securely in its original box.
- Return Shipping: The buyer is responsible for all return shipping costs and insurance fees.
- Damaged Deliveries: Ceramics are fragile. If your ceramic pieces arrive broken or damaged due to courier transit, please take high-quality photos of the damaged item and the shipping box immediately. Email within 48 hours of delivery at linda@lindabarakatfinearts.com, and we will issue a replacement or shop credit.
2. Original Art & Custom Commissions (All Sales Final)
Due to the deep labor, raw structural crafting, and highly personalized nature of fine art, all sales of original paintings, mixed-media canvases, custom commissions, and hand-embellished canvas prints are strictly final. Please note that a 50% non-refundable deposit is required to secure any custom commission bookings valued at $250 or above. Small custom orders, made-to-order functional ceramics, and custom artwork valued under $250 require 100% upfront payment before studio production begins. If a completed custom commission remains unpaid or uncollected for more than 30 calendar days following the final notification, the project will be deemed abandoned, all deposits will be forfeited, and the studio retains full ownership and resale rights of the artwork. We do not offer returns, refunds, or exchanges for change-of-mind purchases once a transaction clears or an installation project is executed.
Verified Shipping Damage Exceptions
We take exceptional care in museum-grade packaging to ensure your fine art objects arrive safely. In the rare event that an artwork arrives damaged during shipping transit:
- You must contact the studio at linda@lindabarakatfinearts.com within 48 hours of package delivery.
- You must provide clear, high-resolution photographic proof of both damaged shipping box exterior and the structural damage to the artwork.
- Verified transit damage claims will be resolved via studio repair, insurance courier reimbursement, or a replacement piece arrangement.
3. Fine Art Canvas Prints
Fine Art quality Guarantee: We hold our archival canvas prints to the highest museum-grade standards. While our standard archival prints are fulfilled and shipped directly by our trusted fine art production partners, your spatial satisfaction remains our absolute priority.
- Damage & Defects: In the rare event that your canvas arrives damaged during transit, exhibits printing artifacts, or displays clear structural defects, please contact the studio at linda@lindabarakatfinearts.com within 14 days of delivery. Kindly include sharp photographs of the issues along with your order number. We will immediately coordinate with our production partners to arrange for a complimentary, priority replacement or complete installation set to be crafted at no additional cost.
- Exchanges & Cancellations (All Sales Final): Because standard prints are printed custom-on-demand for each order, and hand-embellished installations are custom-tailored, meticulously hand-painted, and cured uniquely for the collector in the studio, all print and installation sales are final.
Contact the studio
If you any specific spatial questions, shipping concerns, or damage claims regarding your order, please email us at linda@lindabarakatfinearts.com.